Retail
This course provides a pathway to gain the job-ready skills to work effectively in the retail services industry as a frontline retail team member. Join us today!
Retail-Courses | RTO | Squad | Employment Services | Australia

This qualification reflects the role of frontline retail team members who have the primary responsibility of engaging the customer, maintaining daily store operations and meeting organisational expectations.

Once you have successfully completed the Certificate III in Retail you will have gained the job ready skills to work effectively in the retail services industry.

Job roles may include:

  • frontline team member
  • customer service assistant
  • point-of-sale operator
  • sales representative
  • team leader

This course is delivered on-the-job as a traineeship /non-traineeship.

SIR30216 – Certificate III in Retail

Gain practical experience to succeed in retail work.

Workplace/employment based trainer delivery 

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Approx. one year
Available in Albury, Wangaratta, Wagga Wagga and Wodonga and surrounds.

The Team at Squad have been instrumental in recruiting hard to fill apprentices in a timely and thorough manner. Their responsiveness to our needs is second to none, and they value the importance of regular dialogue and transparency throughout the recruitment process and beyond. We highly recommend engaging Squad and thank them for their hard work which has rendered great success in our business

Daniel Grant - Corporate Business Manager, DSI Panels (Melbourne)

We strongly recommend Squad for those who require a premium recruitment service and support. We look at our Squad team in the highest regard and have always relied heavily on their proficiency to staff our businesses with the best candidates. If you require the right person for job at the right time, don’t go past Squad.

George Skepevski - Proprietor (Sydney)

Squad has helped us recruit Efficient, Intelligent Talented staff. Our productivity has increased due to the training & services provided

Sarah McKenzie - Doug Sutherland Truck Repairs (Wagga)

We have been supported with staff from Squad over a number of years and during that time we have forged a great working relationship with Squad. Their approach to staffing and host employer support is excellent and actually goes beyond just the business side of staffing. Care and interest are just two standout attributes that we see from Squad's Staff. We love the ease of the trainee administration, staff options, and we really enjoy concentrating on our core work focus with Squad's trainees right beside us!

Daniel Jeffery - Director, Optimum Renovations (Melbourne)

If your a small business and managing a HR department as well, it’s an extra cost in payroll for 2-3 people to run that area professionally. Recruitment companies take away all the day to day headaches, from sourcing staff around the globe, reference checking, payroll, WHS, dealing with time-sheets and assisting with staff training and the most important area of business, your staff are alway on the correct award rate of pay and managing the expectations of Fairwork Australia. We engaged Squad in 2018 and we have never looked back.

Marie Adele - General Manager, Bernti's Mountain Inn

Squad's active mentoring of apprentices through regular catch ups really assists both the apprentice and host employer to stay on top of any issues that arise.  This keeps communication flowing about how the apprentice is tracking at work and at TAFE and everyone’s expectations are managed effectively.

Squad is also proactive with assisting host employers on advice and applications for incentive payments available – always a great help.  Thanks to Cathy and the team at Squad Wagga Wagga!

Susan Duffy - D & M Electrical Communications (Wagga)