This qualification reflects the role of frontline retail team members who have the primary responsibility of engaging the customer, maintaining daily store operations and meeting organisational expectations.
Once you have successfully completed the Certificate III in Retail you will have gained the job ready skills to work effectively in the retail services industry.
Job roles may include:
- frontline team member
- customer service assistant
- point-of-sale operator
- sales representative
- team leader
This course is delivered on-the-job as a traineeship /non-traineeship.